What we do

The TAC is a Victorian Government-owned organisation whose role is to promote road safety, support those who have been injured on our roads and help them get their lives back on track.

We are funded through the TAC charge which is a component of the payment made by Victorian motorists when they register their vehicles each year with VicRoads.

Delivering benefits

We cover the costs of injuries which are the direct result of the driving of a car, motorcycle, bus, train or tram. We provide support services for people injured in a transport accident as a driver, passenger, pedestrian, motorcyclist, and in many cases, a cyclist.

Under our ‘no-fault’ scheme, we will pay medical benefits and support services to any injured person regardless of who caused a crash.

These supports can include income support while you recover, and the payment of a lump sum if you have a serious and permanent injury.

For more details on the support the TAC can offer visit the 'What the TAC can pay for' page.

We commit to delivering these benefits to everyone in a caring, efficient and financially responsible way.

Accident prevention

We are unique among personal injury compensation schemes in that one of our key roles is to promote road safety.

Working closely with Victoria Police, the Department of Justice and VicRoads, we develop campaigns that increase awareness of road safety issues, change behaviour and ultimately reduce the incidence of road trauma.

The economic and social costs associated with road trauma make the issue of road safety a major concern for the community.

The number of lives lost on our roads each year across Victoria is less than a third of what it was back in 1989. This has been achieved in part through sustained campaigning to reduce road trauma and death on Victoria's roads. Victoria now has one of the best road safety records in the world.

Reducing the frequency and severity of transport accidents not only saves lives and avoids serious injuries, it also reduces claims. This provides savings to the Victorian community and ensures the long-term financial viability of the transport accident scheme.

The TAC pays an average of $170,000 for each road death and an average of $2.25 million for each serious injury (e.g. traumatic brain and spinal injuries). In the 2018/2019 financial year, the TAC paid out $1.6 billion in benefits and compensation to more than 58,000 people, which represents a direct cost to the Victorian community funded by premiums paid by vehicle owners.

Preventing crashes saves lives, reduces injuries and provides savings to the Victorian community.

View the latest TAC TV ad campaigns

TAC 2020 Strategy

Our ambition is to be the world leader in social insurance and eliminate serious road trauma.

We want to ensure people are not hurt on our roads and help those who are injured to get their lives back on track. Our clients deserve the best, so we aim to be nothing less.

By the end of 2020 we aim to have fewer than 200 road deaths and to achieve a 15% reduction in serious injuries.

Download the TAC 2020 strategy PDF, 1.26MB