Registration information

Update to registration requirements

The TAC has updated its registration requirements for disability service providers to align with the requirements of the Social Services Regulator (the Regulator).

Current TAC funded disability service providers and WorkSafe Victoria funded attendant care providers will be contacted directly by the TAC regarding the transition to the new registration requirements. Existing providers will continue to operate under the TAC and WorkSafe registration they currently hold until they have formally transitioned to the new requirements. This applies to Victorian providers in Group 3 for registration purposes with the Regulator, and currently funded interstate providers.
Providers who have not delivered TAC or WorkSafe funded disability services since March 2024 will need to re-apply for TAC registration, following the registration process below.
The TAC registration requirements and process for Interstate providers are currently being finalised. In the interim, new interstate providers seeking TAC registration should contact sectors@tac.vic.gov.au. Interstate providers may not need to register with the Regulator, but must have an identified client requiring services prior to contacting the TAC.

Disability service providers must be formally registered and authorised by the TAC or WorkSafe Victoria prior to delivering disability services for TAC clients or WorkSafe injured workers with disability. Registration for WorkSafe funded attendant care providers is managed by the TAC.

To apply for registration as a TAC or WorkSafe disability service provider, you must:

be identified by the TAC or WorkSafe as being required to meet a service need of a specific TAC client or WorkSafe injured worker, and
comply with the TAC disability services registration requirements.

Client need

The TAC will only consider new disability service provider registrations to meet specific client needs. Providers must have an identified client requiring their services confirmed by the TAC or WorkSafe, in order to begin the registration process. Providers can only apply to register for the service type the client has been approved for. If the registration is approved, this registration will only apply to the applicable funding body i.e. either the TAC or WorkSafe.

Registration with the Social Services Regulator

For providers based in Victoria or delivering TAC or WorkSafe funded disability services in Victoria.

From 1 July 2025, Victorian providers are required to be registered with the Social Services Regulator, under the Social Services Regulations 2023 (Vic) prior to the commencement of services. To register with the Regulator, you must first apply for registration with the TAC or WorkSafe. The TAC will assess your application and if approved, will issue a letter to you and the Regulator that confirms the intention to fund your services. The Regulator will not accept registration applications until this letter has been issued.

The information you disclose to the TAC as part of the registration process may be shared with the Regulator in line with the Social Services Regulation Act 2021. All information received during the registration process is managed in line with the TAC Privacy Policy.

Registration process

Prior to applying for TAC or WorkSafe registration, you should familiarise yourself with the relevant TAC disability service provider registration requirements.

General information regarding expectations for TAC providers can also be found on our working with the TAC page.

To register, you must be a Victorian provider and:

Consult with the TAC claims manager regarding the client's specific needs and the service type(s) that has been approved.
Complete the TAC and WorkSafe disability service provider registration form and declaration, for the service(s) the TAC or WorkSafe client is approved for.
Wait for the TAC to review the registration application. If the registration is approved to progress, the TAC will issue an ‘intent to fund’ letter to you and the Regulator.
On receipt of this letter, you then need to register with the Regulator. You should not contact the Regulator to register prior to receiving this letter.
You must submit evidence of successful registration with the Regulator (Notice of Decision letter) to the TAC, once received.
The application will be reviewed and authorised by an authorised officer of the TAC or WorkSafe. If the TAC or WorkSafe registration is approved and the service authorised, the TAC will issue written confirmation to you confirming that you are approved to commence delivery of the registered disability service(s).

All TAC and WorkSafe registered and authorised disability service providers are required to meet and maintain the registration requirements throughout the life of their registration.

Definitions

Disability

Under the Disability Act 2006 (Vic), disability in relation to a person means:

a sensory, physical or neurological impairment or acquired brain injury or any combination thereof, which:

is, or is likely to be, permanent; and
causes a substantially reduced capacity in at least one of the areas of self-care, self-management, mobility or communication; and
requires significant ongoing or long-term episodic support; and
is not related to ageing; or

an intellectual disability; or
a developmental delay.

Disability services

Under the Social Services Regulations 2023 (Vic) Part 1 sub-regulation7(1)b, disability services means any of the following services funded by the TAC specifically for persons with a disability:

disability support services,
case management services,
training and skills development services that aim to increase or maintain the independent of persons with a disability, or
residential services for persons with a disability.

Interstate

For purposes of exempting providers from the need to register with the Regulator, the TAC and the Regulator have agreed that 'interstate' when used in reference to disability service providers means:

the provider is based outside of Victoria, and
the client services are delivered outside of Victoria.

Victorian

For purposes of the requirement to register with the Regulator, the TAC and the Regulator have agreed that 'Victorian' when used in reference to disability service providers means:

the provider is based in Victoria, and or
the client services are delivered in Victoria.


Registration information Update to registration requirements The TAC has updated its registration requirements for disability service providers to align with the requirements of the Social Services Regulator (the Regulator). Current TAC funded disability service providers and WorkSafe Victoria funded attendant care providers will be contacted directly by the TAC regarding the transition to the new registration requirements. Existing providers will continue to operate under the TAC and WorkSafe registration they currently hold until they have formally transitioned to the new requirements. This applies to Victorian providers in Group 3 for registration purposes with the Regulator, and currently funded interstate providers. Providers who have not delivered TAC or WorkSafe funded disability services since March 2024 will need to re-apply for TAC registration, following the registration process below. The TAC registration requirements and process for Interstate providers are currently being finalised. In the interim, new interstate providers seeking TAC registration should contact sectors@tac.vic.gov.au. Interstate providers may not need to register with the Regulator, but must have an identified client requiring services prior to contacting the TAC. Disability service providers must be formally registered and authorised by the TAC or WorkSafe Victoria prior to delivering disability services for TAC clients or WorkSafe injured workers with disability. Registration for WorkSafe funded attendant care providers is managed by the TAC. To apply for registration as a TAC or WorkSafe disability service provider, you must: be identified by the TAC or WorkSafe as being required to meet a service need of a specific TAC client or WorkSafe injured worker, and comply with the TAC disability services registration requirements. Client need The TAC will only consider new disability service provider registrations to meet specific client needs. Providers must have an identified client requiring their services confirmed by the TAC or WorkSafe, in order to begin the registration process. Providers can only apply to register for the service type the client has been approved for. If the registration is approved, this registration will only apply to the applicable funding body i.e. either the TAC or WorkSafe. Registration with the Social Services Regulator For providers based in Victoria or delivering TAC or WorkSafe funded disability services in Victoria. From 1 July 2025, Victorian providers are required to be registered with the Social Services Regulator, under the Social Services Regulations 2023 (Vic) prior to the commencement of services. To register with the Regulator, you must first apply for registration with the TAC or WorkSafe. The TAC will assess your application and if approved, will issue a letter to you and the Regulator that confirms the intention to fund your services. The Regulator will not accept registration applications until this letter has been issued. The information you disclose to the TAC as part of the registration process may be shared with the Regulator in line with the Social Services Regulation Act 2021. All information received during the registration process is managed in line with the TAC Privacy Policy. Registration process Prior to applying for TAC or WorkSafe registration, you should familiarise yourself with the relevant TAC disability service provider registration requirements. General information regarding expectations for TAC providers can also be found on our working with the TAC page. To register, you must be a Victorian provider and: Consult with the TAC claims manager regarding the client's specific needs and the service type(s) that has been approved. Complete the TAC and WorkSafe disability service provider registration form and declaration, for the service(s) the TAC or WorkSafe client is approved for. Wait for the TAC to review the registration application. If the registration is approved to progress, the TAC will issue an ‘intent to fund’ letter to you and the Regulator. On receipt of this letter, you then need to register with the Regulator. You should not contact the Regulator to register prior to receiving this letter. You must submit evidence of successful registration with the Regulator (Notice of Decision letter) to the TAC, once received. The application will be reviewed and authorised by an authorised officer of the TAC or WorkSafe. If the TAC or WorkSafe registration is approved and the service authorised, the TAC will issue written confirmation to you confirming that you are approved to commence delivery of the registered disability service(s). All TAC and WorkSafe registered and authorised disability service providers are required to meet and maintain the registration requirements throughout the life of their registration. Definitions Disability Under the Disability Act 2006 (Vic), disability in relation to a person means: a sensory, physical or neurological impairment or acquired brain injury or any combination thereof, which: is, or is likely to be, permanent; and causes a substantially reduced capacity in at least one of the areas of self-care, self-management, mobility or communication; and requires significant ongoing or long-term episodic support; and is not related to ageing; or an intellectual disability; or a developmental delay. Disability services Under the Social Services Regulations 2023 (Vic) Part 1 sub-regulation7(1)b, disability services means any of the following services funded by the TAC specifically for persons with a disability: disability support services, case management services, training and skills development services that aim to increase or maintain the independent of persons with a disability, or residential services for persons with a disability. Interstate For purposes of exempting providers from the need to register with the Regulator, the TAC and the Regulator have agreed that 'interstate' when used in reference to disability service providers means: the provider is based outside of Victoria, and the client services are delivered outside of Victoria. Victorian For purposes of the requirement to register with the Regulator, the TAC and the Regulator have agreed that 'Victorian' when used in reference to disability service providers means: the provider is based in Victoria, and or the client services are delivered in Victoria.