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Registration information

Update to registration requirements – June 2025.

The TAC has updated its registration requirements for disability service providers to align with the requirements of the Social Services Regulator (the Regulator).

  • Existing TAC funded disability service providers and WorkSafe funded attendant care providers will be contacted directly by the TAC regarding the transition to the new registration requirements once they have successfully registered with the Regulator. Existing providers will continue to operate under the TAC and WorkSafe registration they currently hold until they have formally transitioned to the new requirements. If you require information on your existing registration terms and conditions, please contact sectors@tac.vic.gov.au.
  • New providers seeking registration for a specific TAC client should contact sectors@tac.vic.gov.au.

Disability service providers must be formally registered and authorised by the TAC prior to delivering disability services for TAC clients and WorkSafe injured workers with disability.

To apply for registration as a TAC disability service provider, the provider must:

Client need

The TAC will only consider new disability service provider registrations to meet specific client needs. You must have an identified client requiring your services to begin the registration process.

Registration with the Social Services Regulator

From 1 July 2025, all service providers delivering disability services for TAC clients and WorkSafe injured workers with disability are required to be registered with the Social Services Regulator, under the Social Services Regulations 2023 (Vic).

Provider information disclosed to the TAC as part of the registration process may be shared with the Regulator in line with the Social Services Regulation Act 2021. All information received during the provider registration process is managed in line with the TAC Privacy Policy.

Prior to applying for TAC or WorkSafe registration, providers of disability services should familiarise themselves with the TAC disability service provider registration requirements.

General information regarding expectations for TAC providers can also be found on our working with the TAC page.

To register, providers must:

  1. Complete the TAC and WorkSafe disability service provider registration form , including the declaration.
  2. Wait for the TAC to review the registration application. If the registration is approved, the TAC or WorkSafe will issue an ‘intent to fund’ letter to the provider and the Regulator.
  3. On receipt of this letter, the provider then needs to register with the Regulator.
  4. The provider must submit evidence of their registration with the Regulator to the TAC.
  5. If TAC registration is approved and the service authorised, the TAC will issue written confirmation to the provider confirming that the provider is approved to deliver disability services.

All TAC registered and authorised disability service providers are required to meet and maintain the registration requirements throughout the life of their registration.

Registration process

Prior to applying for TAC or WorkSafe registration, providers of disability services should familiarise themselves with the TAC disability service provider registration requirements.

General information regarding expectations for TAC providers can also be found on our working with the TAC page.

To register, providers must:

  1. Complete the TAC and WorkSafe disability service provider registration form , including the declaration.
  2. Wait for the TAC to review the registration application. If the registration is approved, the TAC or WorkSafe will issue an ‘intent to fund’ letter to the provider and the Regulator.
  3. On receipt of this letter, the provider then needs to register with the Regulator.
  4. The provider must submit evidence of their registration with the Regulator to the TAC.
  5. If TAC registration is approved and the service authorised, the TAC will issue written confirmation to the provider confirming that the provider is approved to deliver disability services.

All TAC registered and authorised disability service providers are required to meet and maintain the registration requirements throughout the life of their registration.

Under the Disability Act 2006 (Vic), disability in relation to a person means:

  1. a sensory, physical or neurological impairment or acquired brain injury or any combination thereof, which:
  1. is, or is likely to be, permanent; and
  2. causes a substantially reduced capacity in at least one of the areas of self-care, self-management, mobility or communication; and
  3. requires significant ongoing or long-term episodic support; and
  4. is not related to ageing; or
  5. an intellectual disability; or
  6. a developmental delay.

Under the Social Services Regulations 2023 (Vic) Part 1 Section 7(1)b, disability services means any of the following services funded by the TAC specifically for persons with a disability:

  1. disability support services,
  2. case management services,
  3. training and skills development services that aim to increase or maintain the independent of persons with a disability, or
  4. residential services for persons with a disability.

Definitions

Under the Disability Act 2006 (Vic), disability in relation to a person means:

  1. a sensory, physical or neurological impairment or acquired brain injury or any combination thereof, which:
  1. is, or is likely to be, permanent; and
  2. causes a substantially reduced capacity in at least one of the areas of self-care, self-management, mobility or communication; and
  3. requires significant ongoing or long-term episodic support; and
  4. is not related to ageing; or
  5. an intellectual disability; or
  6. a developmental delay.

Under the Social Services Regulations 2023 (Vic) Part 1 Section 7(1)b, disability services means any of the following services funded by the TAC specifically for persons with a disability:

  1. disability support services,
  2. case management services,
  3. training and skills development services that aim to increase or maintain the independent of persons with a disability, or
  4. residential services for persons with a disability.
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