Working together

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This information sheet lets you know about your rights and responsibilities as a TAC client and the rights and responsibilities of anyone you have authorised to act on your behalf.

It also sets out the rights and responsibilities of our staff.

Information for TAC clients

What to expect from us

myTAC - manage your claim online

How to get a treatment or service

Paying for treatments and services

What we can and can't pay for

Policies

Income support for employees

Income support for self-employed people

TAC leave reimbursements

TAC client pay dates

Return to work support for TAC clients

Return to work information for employers

Return to work information for providers

Common law compensation

Impairment benefits

Transport Accident Act Protocols

Support for family members

How we make decisions

Telehealth

Ways to manage your recovery

Hospital discharge checklist (webpage)

Return to work support for TAC clients

Return to work information for employers

Return to work information for providers

Physical health services

Support for grief and loss

Get immediate mental health support

Support for trauma

Support for social isolation

Pain management

Medication

MyPlan

Restorative-Justice-Overview-for-Clients.pdf

Restorative-Justice-Overview-for-Providers.pdf

Complaints and compliments

RTF-screenshot.png

Informal review

Dispute Resolution

VCAT application for review

Do you need to speak to us about the quality or safety of a TAC funded service?

Forms for clients

Information brochures